Goals & Conversions

Turn events into measurable outcomes. Track what matters.

What are goals?

Goals help you measure success. They turn your custom events and pageviews into trackable conversions with clear metrics like conversion rate and total conversions.

Example: You track a signup_clicked event. Create a goal to see how many visitors actually sign up and your conversion rate.

Creating your first goal

Setting up a goal is simple:

1.

Go to Goals section

Dashboard → Goals → Create Goal

2.

Name your goal

Use a descriptive name like "Signup Goal" or "Demo Request"

3.

Select event type

Choose Custom Event, Pageview, or Outbound Link

4.

Configure details

Enter the event name or page rule to track

5.

Save and track

Your goal is now active and tracking conversions

Types of goals

Choose the right goal type for what you want to track:

Custom Event

Track when users trigger a specific custom event

Best for:

  • • Button clicks
  • • Form submissions
  • • Video plays
  • • Downloads
📄

Pageview

Track when users visit a specific page

Best for:

  • • Thank you pages
  • • Confirmation pages
  • • Success pages
  • • Key landing pages
🔗

Outbound Link

Track clicks to external links

Best for:

  • • Affiliate links
  • • Partner sites
  • • External resources
  • • Social media links

Real-world examples

Here are common goals you can set up right now:

1. Track Signups (Custom Event)

Name:Signup Goal
Type:Custom Event
Event:signup_clicked

Tracks every time someone clicks your signup button and shows conversion rate.

2. Track Completed Purchases (Pageview)

Name:Purchase Complete
Type:Pageview
Page Rule:/checkout/success

Tracks when users reach your success page after completing a purchase.

3. Track Demo Requests (Custom Event)

Name:Demo Request
Type:Custom Event
Event:demo_requested

Perfect for B2B SaaS tracking high-intent leads.

Understanding your metrics

Once your goal is active, you'll see these key metrics:

Conversions

Total number of times the goal was completed

247

Unique Visitors

Number of unique users who converted

189

Conversion Rate

Percentage of visitors who completed the goal

3.2%

Setting up goal tracking

Make sure you're tracking the right events for your goals:

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Pro Tip: Pageviews and outbound links are tracked automatically. You only need to add data-track-event for custom events.

Best practices

Start with key actions

Focus on your most important business outcomes first (signups, purchases, demos)

Use clear naming

Name goals descriptively: "Free Trial Signup" not "Goal 1"

Test your goals

After creating a goal, trigger it yourself to verify it's tracking correctly

Review regularly

Check your conversion rates weekly to spot trends and opportunities

Keep goals active

You can toggle goals on/off. Inactive goals won't track new conversions

Next steps

Now that you're tracking goals, take it further:

  • Create Funnels to see the multi-step path users take to convert
  • Use UTM parameters to track which campaigns drive the most conversions
  • Analyze user journeys to understand the path to conversion